About us
A family-owned answering service since 1987
CallNET Answering Service is a live telephone answering service in Wilmington, North Carolina. For nearly four decades we have answered calls for thousands of businesses across the United States.

Who we are
CallNET is family-owned and run by its founders. When you call us, you can reach the owners. Our representatives work from our own call center in Wilmington, around the clock, 365 days a year, and many have been with us for years.
We have stayed with live answering on purpose. Software can take a message; a trained person can tell when a caller is in trouble, calm them down, and get the right person on the phone. That is the work we do for hospices, medical and dental practices, home health agencies, HVAC and plumbing contractors, towing companies, property managers, rental owners, law firms and water utilities.
CallNET Answering Service is a trade name of Coastal Callnet Corporation.
